🔒 Privacy Policy

At Cozie Aura, your privacy is extremely important to us. We are committed to protecting your personal information and ensuring a safe and secure shopping experience.

By using our website, you agree to the terms outlined in this Privacy Policy.

📌 Information We Collect

We may collect the following information when you use our website:

• Name
• Email address
• Phone number
• Shipping & billing address
• Payment details (processed securely via payment gateways)
• IP address and browser information

We automatically collect certain technical information such as your IP address to improve website performance. This data does not personally identify individual users.

🚫 Cozie Aura does not knowingly collect personal information from children.

🎯 How We Use Your Information

Your information is used to:

• Process and deliver your orders
• Provide customer support
• Send order updates and important notifications
• Improve website performance and user experience
• Inform you about offers, promotions, and new collections (only if you opt in)
• Analyze website traffic and visitor behavior

🚚 Sharing of Information

We may share limited information with:

• Courier and delivery partners (for order fulfillment)
• Payment service providers (for secure transaction processing)
• Trusted vendors who assist in website operations

We do not sell, trade, or rent your personal information to third parties.

Information may be disclosed to government authorities if required by law or legal process.

🍪 Cookies

Our website uses cookies to:

• Enhance browsing experience
• Remember user preferences
• Analyze website traffic

Cookies do not store sensitive personal data like credit card information. You can disable cookies in your browser settings if you prefer.

🔐 Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure. All payment transactions are encrypted and processed through secure gateways.

🌐 Third-Party Links

Our website may contain links to external websites. Once you leave Cozie Aura, we are not responsible for the privacy practices of other websites.

📞 Contact Us

If you have any questions regarding this Privacy Policy, you may contact us through our website contact page.

Your trust matters to us. Thank you for choosing Cozie Aura. ✨